Table of content:
- What is the purpose of this Privacy Policy?
- What information is collected?
- What are the permissions you provide on your Android device?
- How is your information used?
- Will your information be shared with others?
- How is your information stored?
- How long do we keep your information?
- Do you collect information from children?
- Do we use cookies?
- Can this policy be revised?
- What laws are applicable?
- How can you contact us?
- What is the purpose of this Privacy Policy?
This privacy policy (“Policy”) is an electronic contract under the Information Technology Act, 2000 and the Information Technology Rules, 2011, between:
Canman Technologies Private Limited (“Company”, “we”, “our”, “us”), a Company registered and incorporated under the Companies Act, 1956, whose registered address is at No.399, 15th Cross Rd, Sector 5, Sector 6, HSR Layout, Bengaluru, Karnataka 560102; and
You, who shares information with us via digital platforms (“Platform”, “website”, “App”), including but not limited to, “Canman” mobile application and www.canman.co, operated by us.
We receive and collect information from or about you, your device and your account via our Platform and by our Customer Support Executives to provide or improve our services provided to you via the Platform, and the Policy governs treatment of such information by us.
The use of the Platform by you constitutes your consent to the terms of the Policy, and in case you disagree with any portion of the Policy, you agree to not use our Platform.
What information is collected?
Information explicitly provided by you comprises your name, phone numbers, email addresses and physical address.
Information automatically collected by us comprises your device’s IP address, browser and device characteristics, operating system, referring URLs, device name, information about how and when you use our Platform.
Information provided by you for making online payment is collected by our payment gateway partner Razorpay (“Gateway”), whose privacy policy is accessible at https://razorpay.com/privacy/ . We do not have access to the information provided to the Gateway. We are not liable for any breach of the privacy policy of the Gateway.
What are the permissions you provide on your device?
Permissions provided by you comprises permission to certain features of the your mobile device including:
Device camera: this enables you to capture images while using our app and communicate the images to us to enable us to authenticate rightful use of our vending machine.
SMS messages: this simplifies the SMS based OTP verification to enable you to login to the app.
Push notification: this enables you to get notification about your account or transaction.
How is your information used?
We use the information we collect or receive in the following ways:
We create an account for you and enable you to login to your account.
We may use the information to communicate with you.
We may use the information to fulfill and manage the services you have requested from us.
We may use the information for enforcing the terms of using our services.
We may use the information to customize content on our App based on your previous transactions and anticipated preferences.
We may aggregate the information and use the information in anonymized form for conducting data analytics to improve our offering and operations.
Will your information be shared with others?
We do not sell or rent your personal information. The information you share or collected by us may be shared in the following situations.
We may disclose your information to comply with applicable law.
We may disclose your information in connection with: actions required to uphold terms of the Policy or terms of use of our services, countering security and technical issues, countering fraud and illegal activities or as evidence in the court of law.
We may disclose your information with parties, such as, third party agents, subsidiaries, affiliates and partners that perform functions for us or on our behalf and require access to such information to do that work. These functions may include data analytics, technical infrastructure management, customer and business support and payment facilitation, among the like. These parties are restricted from using this information in any way other than to carry out such functions.
How is your information stored?
Your information collected via the App is stored at a secured server managed and owned by Amazon Web Services, whose policies can be found at https://aws.amazon.com/privacy/. Some of the information may be stored in our computers, which are password protected, to enable certain operations, such as accounting and fulfilling certain service requests.
How long do we keep your information?
We may continue to store your information after you deactivate or terminate your account. The information may be stored for the purposes of legal requirements, audit, data analysis and/or data analytics.
Do you collect information from children?
Our services are intended to be used by persons above the age of 16 years. We do not knowingly collect personal information from persons under 16 years. If you are below the age of 16 years, you should immediately stop using our services and contact us at reach@canman.co. If you know someone who is below the age of 16 years and using our services, then contact us at reach@canman.co
Do we use cookies?
We may use cookie to enhance our web pages and applications. A cookie is a piece of data that any website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you.
Can this policy be revised?
We reserve the right to revise the terms of the Policy from time to time without explicit notice to you, and you agree to review the Policy at least once in seven days and agree to provide consent to said revision by way of continued usage of the Platform.
What laws are applicable in case of dispute?
Our services are meant to be used by people residing in India to whom Indian laws apply. If you are not such a person, you should not provide us your information. Any dispute arising between you and us will be subjected to Indian laws with exclusive jurisdiction of Bangalore courts.
How can you contact us?
You may contact Kartik Puttaiah, Director, with your grievance relating to this Policy.
Postal address: No.399, 15th Cross Rd, Sector 5, Sector 6, HSR Layout, Bengaluru, Karnataka 560102
Email: reach@canman.co